Personal Touch Skincare Shark Tank India Episode Review
Website Information
- Website:- Personal Touch Skincare
- Build on E-commerce Shopify
- Advertise with Google Ads
- Good SEO Performance but SEO Improvement is needed.
- ORGANIC TRAFFIC: 11.4k visitors per month.
Founder
- Ashish Jawa and Aditi Jawa are the co-founders of Personal Touch Skincare, a skincare brand based in India.
- They are siblings from Panipat, with Aditi previously running a private label of customized Indian ware.
- Their combined backgrounds in pharmaceuticals, real estate, luxury fashion, and retail have fueled their passion for creating impactful skincare solutions.

Brand Overview
- Personal Touch Skincare is a brand that offers affordable luxury skincare products based on Korean formulations.
- The brand emphasizes that radiant skin symbolizes authenticity, freshness, and natural hydration.
- Their mission is to provide high-quality, cruelty-free skincare that resonates with customers on a personal level.
Shark Tank India Appearance and Ask
- During Shark Tank India Season 4, the founders pitched their business seeking ₹1.2 crores for 1% equity, valuing the company at ₹120 crores.
- The pitch aimed to showcase the innovative nature of their products and their potential in the skincare market.
Season and Episode Air Date
- Season: 04
- Episode:- 05
- Episode Air Date: Friday, 10 January 2025
Product Overview
- Personal Touch Skincare focuses on addressing specific skin concerns prevalent among Indian consumers, such as hyperpigmentation and aging.
- Their products utilize internationally recognized ingredients backed by scientific research to ensure efficacy.
Investor Reactions
- The investor reactions during the pitch were largely negative.
- Aman Gupta expressed dissatisfaction with the details provided, while Kunal Bahl was concerned about branding issues.
- Vineeta Singh found the financial figures presented to be inaccurate, leading her to decline an investment.
- Ritesh Agarwal offered to assist with technicalities but did not invest, and Azhar Iqubal shared similar sentiments.
Customer Engagement Philosophy
- The philosophy of Personal Touch Skincare revolves around creating a strong connection with customers through high-quality products that cater to their specific needs.
- The founders aim to empower individuals by enhancing their skincare routines and promoting self-care as a vital aspect of overall well-being.
Product Highlights
- The brand has achieved significant traction in the market, selling over 7 lakh units within two years.
- They maintain a 57% retention rate among customers and offer a diverse range of products tailored to various skin types and concerns.
Future Vision
- Looking ahead, Ashish and Aditi plan to expand their product lines while focusing on enhancing customer service experiences.
- They aim to explore new markets and innovative solutions based on consumer preferences, ensuring that Personal Touch Skincare remains relevant in a competitive landscape.
Deal Finalized or Not
- The sharks were not impressed with the details presented during the pitch and ultimately did not offer any funding.
- As a result, the founders left without securing a deal.

Category | Details |
---|---|
Website Information | Platform: Built on E-commerce Shopify Advertising: Google Ads SEO Performance: Poor, improvement needed Organic Traffic: 11.4K visitors per month |
Founder | Ashish Jawa and Aditi Jawa are the co-founders of Personal Touch Skincare, siblings from Panipat. Aditi previously ran a private label of customized Indian ware. |
Brand Overview | Personal Touch Skincare offers affordable luxury skincare products based on Korean formulations, emphasizing that radiant skin symbolizes authenticity, freshness, and natural hydration. |
Shark Tank India Appearance and Ask | During Shark Tank India Season 4, the founders pitched seeking ₹1.2 crores for 1% equity, valuing the company at ₹120 crores; the pitch aimed to showcase innovative products and market potential. |
Deal Finalized or Not | The sharks were not impressed with the details presented during the pitch and ultimately did not offer any funding, resulting in the founders leaving without a deal. |
Product Overview | Personal Touch Skincare focuses on addressing skin concerns prevalent among Indian consumers, such as hyperpigmentation and aging, using internationally recognized ingredients backed by scientific research. |
Investor Reactions | Investor reactions were largely negative: – Aman Gupta expressed dissatisfaction with the details provided. – Kunal Bahl was concerned about branding issues. – Vineeta Singh found financial figures inaccurate and declined investment. – Ritesh Agarwal offered to assist but did not invest; Azhar Iqubal shared similar sentiments. |
Customer Engagement Philosophy | Personal Touch Skincare aims to create a strong connection with customers through high-quality products that cater to specific needs, promoting self-care as a vital aspect of overall well-being. |
Product Highlights | The brand has sold over 7 lakh units within two years, maintaining a 57% retention rate among customers and offering a diverse range of products tailored to various skin types and concerns. |
Future Vision | Ashish and Aditi plan to expand their product lines while enhancing customer service experiences and exploring new markets based on consumer preferences to remain competitive. |
Category | Details |
---|---|
Business Potential in India | The skincare market is growing, driven by awareness of stress management and personal hygiene. Approximately 56 million suffer from depression and 36 million from anxiety disorders. The beauty and personal care industry was valued at $28 billion in 2023, projected to grow at a CAGR of 5.6%, reaching $46.6 billion by 2032. |
Total Addressable Market (TAM) | The global skincare market is projected to reach $11 billion by 2026, growing at a CAGR of 20%, driven by technology advancements and demand for natural products. |
Ideal Target Audience and Demographics | Target Audience: Individuals seeking stress relief and mental wellness. Demographics: Tech-savvy individuals aged 18-45, including millennials and Gen Z. |
Marketing Strategy | – Brand Positioning: Emphasize convenience and user-friendliness. – Influencer Collaborations: Partner with wellness influencers to enhance visibility. |
Content and Digital Marketing Strategy | – SEO Strategy: Improve SEO to attract organic traffic; target stress relief keywords. – Content Creation: Develop engaging content on product benefits and mental wellness. |
Distribution Strategy | – E-commerce Focus: Use the website for inquiries and transactions; explore online marketplace partnerships. – Retail Presence: Collaborate with wellness retailers for better accessibility. |
Advantages of Personal Touch Skincare | Unique position as an innovative skincare solution; first-mover advantage in an underserved segment. |
Challenges Facing Personal Touch Skincare | Intense competition from established brands; need to differentiate offerings and improve operational efficiency. |
Reasons for Potential Success of Personal Touch Skincare | Growing demand for effective mental health solutions; strong commitment to quality and user experience. |
Mitigation Strategies for Challenges Facing Personal Touch Skincare | Communicate product benefits clearly; seek customer feedback for continuous improvement. |
Future Business Vision for Personal Touch Skincare | Expand product lines while enhancing customer service; explore new markets based on consumer preferences. |
Roadmap to Increase Valuation of Personal Touch Skincare | Year 1 (2025): Improve SEO performance. Year 2 (2026): Establish partnerships for wellness programs. Year 3 (2027): Enter new markets with tailored strategies. Year 4 (2028): Seek funding or partnerships for expansion; innovate based on feedback. |
Personal Touch Skincare Shark Tank India Business Plan

Business Potential in India
- The skincare market in India is experiencing significant growth, driven by increasing awareness around stress management solutions and a focus on personal hygiene.
- With nearly 56 million people suffering from depression and 36 million from anxiety disorders, there is substantial market potential for innovative solutions like Personal Touch Skincare.
- The beauty and personal care industry in India was valued at approximately $28 billion in 2023 and is projected to grow at a CAGR of 5.6%, reaching $46.6 billion by 2032.
Total Addressable Market (TAM)
- The global skincare market is projected to reach approximately $11 billion by 2026, growing at a CAGR of around 20%.
- This growth is driven by advancements in technology, increasing consumer expectations for mental health solutions, and a rising demand for natural and organic products.
Ideal Target Audience and Demographics
- Target Audience: Primarily individuals seeking effective solutions for stress relief and mental wellness.
- Demographics: Focus on tech-savvy individuals aged 18-45, including millennials and Gen Z who are increasingly open to using digital platforms for health management.
Marketing Strategy
- Brand Positioning: Emphasize convenience, efficiency, and user-friendliness; highlight unique offerings through targeted marketing campaigns.
- Influencer Collaborations: Partner with mental health advocates and wellness influencers to enhance brand visibility among target audiences.
Content and Digital Marketing Strategy
- SEO Strategy: Improve SEO performance to attract organic traffic; target keywords related to stress relief solutions and wearable technology.
- Content Creation: Develop engaging content showcasing product benefits, user testimonials, and informative articles about mental wellness trends.
Distribution Strategy
- E-commerce Focus: Utilize the website as the primary platform for service inquiries and transactions; explore partnerships with online marketplaces.
- Retail Presence: Consider collaborations with wellness retailers or pharmacies to enhance visibility and accessibility of services offered.
Advantages
- InnerGize has a unique position as an innovative solution in the mental health space, leveraging first-mover advantage to capture significant market share in an underserved segment focused on wearable technology.
Challenges Facing
- Intense competition from established brands could impact market share; there is a need to clearly differentiate offerings while addressing operational efficiency issues.
Reasons for Potential Success
- Increasing demand for effective mental health solutions presents significant opportunities.
- The commitment to quality and user experience positions the brand well within the competitive landscape.
Mitigation Strategies for Challenges Facing
- Ensure transparent communication about product benefits; actively seek customer feedback to refine offerings and improve operational efficiency.
Future Business Vision
- Expand product lines while maintaining focus on enhancing customer service experiences; explore new markets and innovative solutions based on consumer preferences.
Roadmap to Increase Valuation
- Year 1 (2025):
- Improve SEO performance significantly to increase organic traffic.
- Launch targeted marketing campaigns focusing on corporate clients.
- Year 2 (2026):
- Establish partnerships with companies offering wellness programs.
- Increase brand awareness through influencer collaborations and PR efforts.
- Year 3 (2027):
- Explore entry into new markets with tailored marketing strategies.
- Aim for revenue growth of at least 30% year-on-year through strategic initiatives.
- Year 4 (2028):
- Seek additional funding or partnerships to support expansion efforts.
- Continuously innovate product offerings based on user feedback and market trends.
This structured business plan outlines the potential of InnerGize within the Indian skincare market while addressing strategies for growth, sustainability, and increased valuation.
Conclusion
- Personal Touch Skincare represents a promising venture in the affordable luxury skincare market.
- Despite facing challenges during their appearance on Shark Tank India, the founders’ dedication to quality and customer engagement positions them well for future growth.
- With a clear vision for expansion and a commitment to addressing specific skin concerns, Personal Touch Skincare has the potential to make a significant impact in the industry while fostering a loyal customer base.